Philippines Update


Quality Performance:

Complete ISO Certifications, Rigorous COPC 4.0 Training, Six Sigma

Extensive Industry Experience:

Global Client Base – 40+ Fortune 500 to Emerging Growth

Proven Methodology:

Extensive Processes, Training, Infrastructure & Performance Appraisals

Global Process Management:

Strategic Scalable Centers In U.S., Canada, United Kingdom, India, Philippines & Mexico

Awards :

  • Best Service & Transaction Process Improvement Project | Lean Six Sigma & Process Improvement Summit
  • Top Business by DiversityBusiness.com
  • SiliconIndia si100 List
  • Best Outsourcing Thought Leadership Award
  • Inditimesa Mindscape Professional Excellence Award for the year 2007
  • Sutherland Global Services Featured on Inc. 5,000 Index
  • All India Six Sigma Contest for Global IT & ITeS Companies — 1st Place
  • The 2007 Global Outsourcing 100
  • Global ServicesMagazine & NeoIT: Top 100 List - #2, #5
  • Operational Excellence Indiatimes BPO Industry Awards
  • Largest IndUS Outsourcing Organization - #2 IndUS Business Journal
  • Top 5 BPO Organizations in India: NASSCOM Rankings Survey
  • Diversity Business.com: Diversity 100 - #1 in NY, #32 in US
  • Kerala Kalakendram Presentation For Golden Globe Award

Certifications :

Trustwave’s Trustkeeper ®

EU Data Protection Act US Dept. of
Commerce Safe Harbor

Customer Operations Performance Center
(COPC) Version 4.0 Standard Certification

ISO9001:2000

ISO9001:2000

Sutherland Global Services :

Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-Office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 21,000 professionals offering RightSourced™ seamlessly blended services from its 22 delivery centers in India, the United States, Philippines, Canada, Eastern Europe and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value. For more information, visit www.suth.com.